Review Time
Searching for the perfect sofa, went to all the big retailers but was disappointed with the quality of service ( either ignored or stalked) and selection of sofas offered. Visited Suite world and was pleasantly surprised at the broad selection available to view. Gary was polite and knowledgeable and helped us make a choice without being pushy. The time of delivery estimate was accurate and the delivery service was excellent. Giving us a few days notice and time window for delivery and then a twenty minute arrival notice. Old sofas taken without extra cost too. Very pleased.
I have all ways got my suites from here i have just got another one but it will be the last time when I order my suit i gave them the measurements that i needed and they said that they could do that as it had to be made it took 6weeks to come and the measurements on the 2seater was not done it's that small you could put it in a dolls house not happy
Would be zero starts if possible. Paid £1000 for a leather corner sofa. Was happy enough with it until the "leather" started peeling off. Turns out it wasn't leather at all but cheap leather effect.Although the sofa was bought a few years ago the plastic leather started to peel off within a year but I could not find the original emails from purchase..... I have however now found them and it was indeed described as "leather match" which means the main parts of the sofa should have been leather but the entire sofa was actually polyurethane. How is this company still in business. I will be seeking legal advice under the trade descriptions act.
Firstly sent an inferior plastic setee absolutely no leather on it although I was assured it was real leather.Secondly another setee delivered, colour not as shown. Apparently colours online are tweaked!!! So you are advised not to go by them?I then noticed pleats on setee do not match. They haven't been sewn identicallyUpon contacting Suite World they sent an upholster to look at the setee. His opinion is that it isn't too defective!! Only cost £1200.Upon phoning suite world they advised for an independent upholster paid by me.Approach with caution!!;
What a nightmare ,paid £1400 for a two seater sofa in September 2020 was promised delivery December before Christmas.Did not receive any contact so phoned end of Nov to be told I wouldn't get it until January or February 2021.Was refused a refund.I received a phone call 14 Jan to say it would be delivered 19 Jan.Delivered by two men who were not wearing masks and left dirt of their shoes on the carpet.Disgusted by the unprofessional behaviour of this compay.I would never recommend them to even my worst enemy!!!!!!!!and I hate the sofa.
Was looking for a Lazy Boy sofa as decided we wanted one a long time ago looked online and decided to pop into the store to take a look and what a surprise appearances are definitely deceiving couldn’t believe the range of seating offered in store service was excellent decided on the sofa paid delivered and set up in the home very easy and pleasant experience and will be returning when we need the rest of suite replacing a must visit if your looking for new seating and a good deal
I had recently purchased the Adam leather sofa from Suite world and I must say myself and my husband are absolutely in love with the sofas. All through the process, Mr Gary was professional over the telephone and has a good customer relationship. On arrival of our sofas last Monday, we absolutely love it, just as pictured on their website. The drivers were friendly and assisted to deliver in our room of choice. Yes! I will recommend this company
Having had a dreadful experience with AHF we decided to buy from an established family business.Good selection of sofas and armchairs to choose from.We chose a 3 and 2 seater sofa. Advised they were in their warehouse and could be delivered the following week. Gary also said he would try to get them ASAP.We placed our order on the Monday, sofas delivered 4 days later. Phone call prior to give time of arrival.Extremely happy with everything.Thank you Suite World.
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