I have still not received any response or concrete action regarding my concerns for almost 12 days.Please be advised that if I do not receive immediate feedback and a clear action plan, I will have no choice but to escalate this matter by submitting a formal complaint to the Police and the concerned Ministry for this matters , due to the continued lack of communication and disregard for my concerns.At this point, my vehicle has been left unattended, exposed to dust, sun, and rain, with no visible progress on the repairs, despite the claim being approved. This situation is unacceptable and reflects serious negligence.
Claim your business profile now and gain access to all features and respond to customer reviews.
With over 47+ years as the leading insurer in UAE, people trust us to protect what they value most, be it their families, health or possessions. From innovative online solutions to quick and efficient claim payments, we put our customers at the heart of everything we do. Our financial stability, coupled with our award-winning service, makes us the insurer of choice for over 830,000 customers.See more