I had an issue with integrating an exchange and data into the software and was speedily passed on to Hector one of their support agents in real time. He was very knowledgeable, and friendly to deal with and prompt with his answers and helped me resolve my issue quickly. Kudos to him.I also liked that using the internal chat screen moved from a bot to a live agent fast which is great to see in this day. That alone is a great reason to use SUMM.Thankyou.
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