Absoulutely fantastic customer service. On a Saturday morning, I had a conversation with a real human across a number of hours helping to resolve some issues. There is an AI assistant that was helpful up to a point, but readily handed off to a human when it was out of it's depth. And the human back up was VERY helpful and responsive. I had a couple of issues over a number of hours and the response time and help given blew me away.
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