Traveled 1 day to pick up electric mini excavator from Jefferson City, MO branch. Promised that it was operational. Found out on jobsite it was not. Sunbelt said they were too busy to come on site to help. They told me to try repairing myself and I would be reimbursed. I was unable to repair because there was a motor failure. I spent another day returning. I was billed for a weeks rental. I had to get district manager to stop the billing. I was promised Sunbelt would reimburse me through future free rental at my local branch in Springfield, MO. They didn't.
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