We were very sad to have our dream shattered. Our conservatory was priced up and 25% deposit paid for a pre Christmas finish (order placed September) x3 site meetings. By November we finally heard from Sunbright and that their pricing was out by more than double to what we had agreed and signed for. They went on to say they could start in January. Naturally we weren't happy to proceed and were shocked by the discrepancy, the fact that the contracts had been agreed and not honoured, and also that they were were not apologetic about their huge mistake, waited so long assuming that we still wanted to proceed. The owner tried to come up with solutions that were not what we wanted, such as going to UPVc from aluminium and removing bifold doors etc and also to pay £5K more!? Unbelievable service, so take heed if you intend to use Sunbright. You have been warned. No-one likes to write bad reviews but this is my first, and feel you should be warned.
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