AVOID Suncorp Visa CC LIKE THE PLAGUE!!! It is not even Suncorps CC, belongs to another bank!!!The CC is provided to Suncorp via another bank. They never told us this! - Fraud! To have issues addressed you have to contact Suncorp bank, they forward the issue to the CC department at the other bank. Then it takes weeks and weeks for anything to be done, if at all! When checking secure mail for responses, there is no reference number so if you have more than one issue at the same time you have no clue which issue their message relates to. The way the CC statement etc is set out is very, very, non end user friendly. One of the worst we have ever encounteted. So far as CC issues go, service is poor, slow, unreliable and you may not even be contacted for a response to your querries!!! We wish to hell we had never signed up for Suncorp!!! We are still waiting months on!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Suncorp Group Limited is an Australian finance, insurance, and banking corporation based in Brisbane, Queensland, Australia.