I have just received our insurance renewal statement which included a 25% increase on our premiums for the forthcoming year. After quizzing customer service I was told that the value to replace our home had increased by just 6%. This is DESPICABLE. The operator was quick to 'see what she could do' and managed to reduce the premium increase by half (which means we still have an increase of 12.5%!!). Suncorp was obviously relying on the fact that we would just accept the new premium and carry on their merry way paying 25% more for our home and contents insurance. They have now lost our business FOREVER and I thoroughly DO NOT recommend using this crooked company for your insurance needs. This is DISGUSTING corporate cash grabbing behaviour and should be regulated, which it is not. Do not support this company.
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Suncorp Group Limited is an Australian finance, insurance, and banking corporation based in Brisbane, Queensland, Australia.