We are a business customer who passed 1/2 a million through them last year. Went into Carindale in Qld. Not allowed to pass go until i logged into a concierge who allowed me to continue to the teller ( Plural), sat down for 10 min while teller walked to the front, to the back, to her desk, to the front again, to the back. Customer at her table. At this stage i went to the concierge to ask what was going on? Asked her why the bad service for the 4 waiting customers and no help for this poor teller? I explained that i have already moved my 5 insurances, my auxiliary banking, and went elsewhere for my my credit card, home and bushiness vehicle loans due to terrible face to face service at this branch before. Blond lady didn't care one bit, said oh well. I said i was going to comment online. She said ok sarcastically . So i just left. Went to my auxiliary bank literally next door and was out with my cash in under 4 minutes.How does this company stay in operation. Absolutely pathetic response. I will be revising our last three accounts with these jokers.
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Suncorp Group Limited is an Australian finance, insurance, and banking corporation based in Brisbane, Queensland, Australia.