I have been a Suncorp client for over 30 years with my banking accounts, mortgage and insurance and credit card. I have been unable to use my credit card for the last year as every transaction is declined despite having paid it off in full! Every time I phone them I get told to visit a branch. My closest branch is 5 kms away and when I visit it they tell me to phone the company, so I'm back to Square One. I recently had a holiday on which I was unable to use my card for hotel bookings etc which made things very difficult. I'd love to cancel my card and take one out with a more caring institution but how can I do that without any decent service? I would never use them again.
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Suncorp Group Limited is an Australian finance, insurance, and banking corporation based in Brisbane, Queensland, Australia.