The flights were booked as part of a package with Love Holidays, as such the baggage was included in the price of the holiday. We had no issues around baggage or any hidden costs.
Online check in was fine and we managed it with no issues, the same for the bag drop at Manchester. One small issue was there were only two reps checking baggage in so was a little slow but not really an issue.
Boarding was fine, flight was due to leave at 18:15, we were on and pushed back from the gate at 18:05 so all good.
Plane was clean and unlike some other budget airlines the seats recline which was nice.
I flight service for drinks and snacks was good and we had no problems, cabin crew were friendly.
2 things that spoiled the flight.
1- other rowdy passengers shouting and drinking to much. But can not blame the airline for that.
2- in flight announcements, were made in multiple languages, in Turkish they were clear but as soon as it came to English the PA was quiet, and poor quality so I could not hear or understand what was being said.
Overall SunExpress are a budget airline, the flight was on time, easy to book on and board. My complaints are minor but the PA on the plane needs improving.
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