This company simply does not care about it's customers. They will only communicate with you when it's to their advantage but NEVER when you complain about an issue. I ordered a customized picture pendant in steel and what was advertised compared to what arrived is something they should be ashamed of. It looks nothing like what was advertised and to make it worse there was a sharp edge on the steel that could easily cut your neck. I tried many times to communicate with them but all my messages have been ignored. I know they're receiving my messages because they did communicate with me to tell me there would be a shipping delay due to problems on their end. So they did communicate with me when it was convenient for them but when I told them how un satisfied I was with their product they never communicated with me again and have ignored me. I gave them a chance to make it right and they simply don't care. I want a refund for this item and they can gladly have it back but since there has been no communication from them I had to post this honest review here. Sunflowerly, you should be ashamed for treating your customer this way and I hope you read this here and issue me a full refund to make it right.
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Sunflowerly is an online personalized gifts store. We offer a wide range of home decorations, accessories, graphic t-shirts, hoodies & sweatshirts, footwear and a whole lot more for customers around the world.
