I have been waiting over 7 months for Sunrun to come out and fix the problem with my original system installation. Meanwhile, I am now being double-charged by Sunrun and Duke because the system is not producing the amount originally promised. Customer service is horrible! Everybody blames each other, and nothing ever gets resolved. I am still waiting for a supposed escalated ticket from upper management to address the ineffectiveness of our system after 3 runarounds. I would NOT recommend this company at all!!!
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