I would not recommend Sunrun to any homeowner.
They sized my system based on my previous two-bedroom home, even though I now live in a six-bedroom, three-bathroom house. The panels do NOT produce enough energy to cover our usage. I pay about $255/month for solar and still receive an additional bill from Southern California Edison for nearly $200 because the system falls short.
During installation, their technicians damaged my roof, which caused rain to leak through my ceiling. After multiple calls and temporary patches, I still had damage. They offered me only $500 for ceiling repairs — not enough to cover the actual cost — and closed my case after telling me to take my time getting quotes. I now feel pressured to accept an amount that doesn’t fix the damage they caused.
I was also not clearly informed that two large batteries would be installed visibly on the side of my home.
On top of that, their contract locks you in, and getting out of it requires paying a large amount of money. As a homeowner, you feel trapped.
This has been a stressful and disappointing experience. Please do your research carefully before signing with Sunrun.
Claim your business profile now and gain access to all features and respond to customer reviews.
Sunrun is the #1 home solar panel company that allows you to lock in low energy rates. Take control of your electric bill. Ask about our home battery today.
