Absolutely terrible experience unfortunately. Summary: ordered and paid for doors in July and they're still not installed properly and no one is returning my calls or emails for a month, leaving me to assume they've gone out of business. The guy, Paul, is lovely when you catch him on the phone but at the end of the day I've lost nearly 5k here. Recount of what happened:1/ Doors took longer than expected2/ Then, they accidentally scheduled Install date for 7 November, when we'd agreed 7 November. We only found out on the day that they weren't coming when no one showed up. They managed to move it a bit earlier than 7 Nov, but still very late. 3/ Then, the main doors were installed (and look great) but we were left with a bit of PDF covering a gap where a glass panel was meant to be for about a month in November. Freezing. Again, had to chase to get this fixed.4/ Finally they came and installed the final panel in mid November, but some "cladding" (sorry I don't know the actual word but part of the frame) was missing. They said they'd come fix the the outside and never have. Completely ignored emails and calls. 5/ Called me back on 5th Jan finally offering that they'd come to fix the problem. Was thrilled to hear from them. Said they'd be in touch within a few days to fix it, and never called. Now I'm getting bounce backs of their email address, suggesting they may have gone out of business?Paul if you read this, you have my contact details. Please call me.
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UltraSlim slide and pivot doors, designed and launched in 2009 as the successor to our Slimline bi folding patio doors, have since been installed in thousands of homes in the UK.
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The company started in 2003 and is now under a new generation of ownership from 2023.
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Our uniquely designed door system with its unrivalled ultra slim 19mm aluminium frames is not available from any other manufacturer.
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We manufacture and install UltraSlim SunSeeker Doors from our HQ base in Bedfordshire. We do not sell or install via third parties, which is how we remain competitive.
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Visit our website for information and to request a quotation, a service visit or just contact customer services or sales to request a response or call-back.
There are also demonstration videos and a gallery of client installations plus optional extras, such as tinted glass, integrated blinds and a choice of aluminium frame colours.
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Alternatively, you can view our Frameless Glass Doors, which are ideal for room dividers, enclosures, out-buildings and commercial installations. They work on the same principle of slide and turn but are not suitable as doors from your home to outside, as they are tempered glass.
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UltraSlim doors are double-glazed, adhering to British standards and building regulations, and are also available as windows. Be sure to include the original slide and turn door designers (SunSeeker Doors) for your Wow factor when you consider your new home, extension or renovation.
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Visit sunseekerdoors.co.uk See more
