I have been a happy customer of Sunseeker doors up until about 15 months ago when one of the doors mysteriously began to scrape the bottom sill and not close properly. I contacted via email and phone but had a very poor response. Covid was taking off so I could understand. I left messages, every email I sent was met by an automated email asking for details that had already been given and phone remained unreturned. When I did get a response I was told that they no longer made bi-fold doors (isn't true as they still feature on their website) and despite wanting to talk to someone I got nowhere. I tried to arrange a service call but agin was ignored.Around 2 months or so ago I got a call from their accounts depatment demanding payment for a service call (which hadn't taken place) and I used the opportunity to actually talk to a real person who was very helpful. She arrange for a service call and that was attended by someone who had no idea about bi-folds. He could not see why the doors were not functioning correctly. He assured me that he would return to the office and get someone who knew about bi-fold doors to re visit. I have heard nothing from them since despite numerous calls and messages left. I am still waiting, so if the MD of Sunseeker doors does read this please take action.
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UltraSlim slide and pivot doors, designed and launched in 2009 as the successor to our Slimline bi folding patio doors, have since been installed in thousands of homes in the UK.
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The company started in 2003 and is now under a new generation of ownership from 2023.
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Our uniquely designed door system with its unrivalled ultra slim 19mm aluminium frames is not available from any other manufacturer.
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We manufacture and install UltraSlim SunSeeker Doors from our HQ base in Bedfordshire. We do not sell or install via third parties, which is how we remain competitive.
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Visit our website for information and to request a quotation, a service visit or just contact customer services or sales to request a response or call-back.
There are also demonstration videos and a gallery of client installations plus optional extras, such as tinted glass, integrated blinds and a choice of aluminium frame colours.
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Alternatively, you can view our Frameless Glass Doors, which are ideal for room dividers, enclosures, out-buildings and commercial installations. They work on the same principle of slide and turn but are not suitable as doors from your home to outside, as they are tempered glass.
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UltraSlim doors are double-glazed, adhering to British standards and building regulations, and are also available as windows. Be sure to include the original slide and turn door designers (SunSeeker Doors) for your Wow factor when you consider your new home, extension or renovation.
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Visit sunseekerdoors.co.uk See more
