Mark from Sunseeker sales asked me to write a review of our two installed doors here. I've been holding off – it's now a few months since having the doors fitted – to give Sunseeker the time to fix one door. They haven't been able to do so, have blamed the problem on the world "not being perfect" and I think we're at the end of what I can hope to achieve by negotiating with them directly.Mark is great, by the way – everything he promised in terms of time and chasing the office for dates worked and we had the doors installed on time, as he predicted.There are two identical doors, one for the lounge and one for the kitchen. The kitchen door is perfect. The lounge door doesn't close properly – sure, you can jiggle it about a bit but, compared to the kitchen door, it's poor and visibly so. Sunseeker have sent two engineers out to try to fix it (so thanks for that) but it seems that no amount of adjustment has brought it back into line. Personally, I think the mechanism is too delicate and needs a perfect track in the floors for the doors to close perfectly hence my poorly engineered comment up front. But I'm not an engineer so what do I know? On top of this, they let slip that the locking mechanism is delicate, meaning it shouldn't be used to close the door, just to lock it. Again, poor engineering.Even though they were the most expensive doors I've ever bought – over £4K for two, I now have to live with the problem. So beware, unless your installation is perfect, there may be trouble ahead.
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UltraSlim slide and pivot doors, designed and launched in 2009 as the successor to our Slimline bi folding patio doors, have since been installed in thousands of homes in the UK.
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The company started in 2003 and is now under a new generation of ownership from 2023.
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Our uniquely designed door system with its unrivalled ultra slim 19mm aluminium frames is not available from any other manufacturer.
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We manufacture and install UltraSlim SunSeeker Doors from our HQ base in Bedfordshire. We do not sell or install via third parties, which is how we remain competitive.
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Visit our website for information and to request a quotation, a service visit or just contact customer services or sales to request a response or call-back.
There are also demonstration videos and a gallery of client installations plus optional extras, such as tinted glass, integrated blinds and a choice of aluminium frame colours.
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Alternatively, you can view our Frameless Glass Doors, which are ideal for room dividers, enclosures, out-buildings and commercial installations. They work on the same principle of slide and turn but are not suitable as doors from your home to outside, as they are tempered glass.
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UltraSlim doors are double-glazed, adhering to British standards and building regulations, and are also available as windows. Be sure to include the original slide and turn door designers (SunSeeker Doors) for your Wow factor when you consider your new home, extension or renovation.
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Visit sunseekerdoors.co.uk See more
