As a team of local builders in the Suffolk area we’ve been using Sun skips as a continuation ever since they took over Cooks Waste Kare, until now we’ve always been impressed by their customer service and their flexibility, on our last job one of our team had left less than one sheet of plasterboard in large pieces on top of the skip which could be easily removed from the rest of the waste, in the past we have had drivers tell us as long as the plasterboard can be easily separated or is bagged this isn’t a problem however on this occasion we received a call to inform us there would be an additional charge, we believed this would be around £10 as I know some competitors charge but we were charged £72 as a contaminated waste charge. The plasterboard was in large pieces and easily removed, how this warrants a £72 charge is beyond me regardless. It feels very much like daylight robbery and has soured our view towards the company. It is purely the principle of the matter and wouldn’t have a problem if the waste was clearly ‘contaminated’ but I strongly feel all charges should be proportional to the actual cost. Unless some action is taken with this charge both ourselves and all our contractors will be using an alternative waste removal service in the future.
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Skip hire and waste disposal in Suffolk, Cambridgeshire, Norfolk, Hertfordshire and parts of Essex, Kent and Greater London.
