⚠️ FAMILIES - PLEASE READ BEFORE BOOKING ⚠️ Our family vacation at a resort in Cuba turned into a health and safety nightmare. I’m sharing this to inform other families before they book. We tried to leave immediately, contacting the service for the next available flight, but all were full due to the holidays. We sought other options and found nothing available. We were stuck with two children in unsafe conditions. In our rooms, we found cockroaches, mold, broken tiles, and blood-stained pillows, leaving my kids terrified to sleep. The resort-wide conditions were unacceptable, with unsanitary washrooms and food shortages. We reported everything, but nothing was done. This is about health and safety, not just poor service. Families should think twice before booking this destination, as we were trapped in disgusting and unsafe conditions with no help.
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