Sunwing has terrible customer service in Cuba. They will do absolutely nothing for you in fact they go out of their way to make things worse. Landed at a terrible resort in Cuba Grand Aston Varadero. I had to sleep with All my clothes on plus 2 blankets and it was still COLD in the room the entire night. Bed mattress was in terrible condition and it took 2 days to get another room. This hotel was also recommended by Sell Off Vacations. I have been to Cuba about 8 times and this was the first time with so many issues not being resolved.
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