I ordered cartridges two weeks ago. The order didn't get processed to ship until 3 business days later (five days overall)... and I still don't have my order. I will be out of town before my shipment finally arrives and will not be able to use them during my travels. I will have to buy another device for my trip and I'm hoping the new device will be sufficient enough. If so, I'll be replacing my Sourin device, as this experience has soured me on how this company does business. More specifically, the shipping department!
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