Fantastic product and customer service.I purchased a SUPA heater to heat the water in my out of the ground pool.Pool volume: 9000 litresStarting temperature 23.31 degreesTarget temp 33 degrees6.12kg propane used @ £2.88 per kg (19kg bottle) = £17.63I started off with Intex rubber solar panel mats. I then progressed to Steinback solar panels which are great when we have the sun (but still need a few days of constant sun to heat the water to the right temperature). I then purchased a coal fired stainless steel coil heater, this was very efficient, but the neighbours complained about the smoke (even though it was smokeless coal that I used)! This year we put our pool up and I looked at the weather for the wind direction to be ok to light the coal heater, the forecast for the next couple of weeks wasn’t good wind direction wise!! I googled propane powered pool heaters and your SUPA heater was one of the first on the search 😁. The rest is now history.The SUPA heater took me about 2 hours to assemble. I’m very impressed with the build quality and attention to detail that has been put into the design of the product.From my point of view the SUPA heater is a total game changer, although the initial purchase price is quite high, I believe it is well worth the money.In my opinion the cost of the initial heat up was well worth it, the water temperature will hopefully stay at a comfortable level, if it needs heating, I will use the solar panels (if the sun is shining) to supplement it, or the SUPA heater.Last year we hardly used our pool as the temperature of the water wasn’t high enough, this year we will be able to use our pool whenever we like, whatever the weather. A water heat-up time for the 9000 litres 23 to 33 degrees in a fraction over 3 hours is a total “game changer”.Mark was fantastic at responding to my emails, even over the weekend. Great advice given. Very knowledgeable and helpful.I couldn’t recommend the SUPA heater more highly, what an amazing product 😁.
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We’re passionate about innovation and our water heater is the first of a range of innovative products designed to live up to its name: SUPA.
Formed by engineers, product designers and creatives, with over 100 years of combined experience, SUPA is all about doing better: designing and delivering better product solutions with better overall performance to get a job done better overall.
Purchasing from SUPA means you take as much care about what you buy as we do. We work with some of the best suppliers to develop products that fit the exact purpose and needs of our customers. We’re not “off the shelf” type engineers and designers, and because of this, every component we include is tested, tested, and then tested some more, so we can be sure that you’re getting value in performance and over time.
Our products are designed to work every time, but if something should go wrong, we’ve made sure our products are easy to repair and where needed also be recyclable so that you can keep them ticking for longer. Where practical and possible, we will do all we can with every product we create to fulfil this ambition in helping to protect our future.
And finally, we put safety first. We place great importance on the safety of our products and ensure full compliance with the latest CE and UKCA legislation, even that implemented by the UK government post-Brexit.
The founders have a combined 100 years working with the world’s largest and most respected retailers, driving a knowledge of safety management and design that we believe matches the very best available.See more