Absolutely love this heater. Have used it to heat my hot tub from scratch and instead of waiting 24 hrs to get in I was in within an hour. Amazing. Easy to build with a great video to help and easy to set up in the garden to start the heating process. The customer service was exceptional and on hand for the many questions I asked as I was so nervous having no experience with this type of product. Nothing was too much trouble for them. Yes it’s pricey but I envisage it lasting many years so the pay back will come especially with the price of electricity at the moment. I can’t fault the heater at all. The only suggestion I would add would be to include some extra photos of how the heater looks once it’s attached to the gas etc as I was unsure what to do (however again customer service was great and solved my questions.)I’m a 40 + lady that built it and set it up all by myself so if I can do it so can you! Marks out of 10 for the product 11! You won’t regret it.
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We’re passionate about innovation and our water heater is the first of a range of innovative products designed to live up to its name: SUPA.
Formed by engineers, product designers and creatives, with over 100 years of combined experience, SUPA is all about doing better: designing and delivering better product solutions with better overall performance to get a job done better overall.
Purchasing from SUPA means you take as much care about what you buy as we do. We work with some of the best suppliers to develop products that fit the exact purpose and needs of our customers. We’re not “off the shelf” type engineers and designers, and because of this, every component we include is tested, tested, and then tested some more, so we can be sure that you’re getting value in performance and over time.
Our products are designed to work every time, but if something should go wrong, we’ve made sure our products are easy to repair and where needed also be recyclable so that you can keep them ticking for longer. Where practical and possible, we will do all we can with every product we create to fulfil this ambition in helping to protect our future.
And finally, we put safety first. We place great importance on the safety of our products and ensure full compliance with the latest CE and UKCA legislation, even that implemented by the UK government post-Brexit.
The founders have a combined 100 years working with the world’s largest and most respected retailers, driving a knowledge of safety management and design that we believe matches the very best available.See more