I seen the Supa Heater advertised online. I had a couple of queries regarding the product, so I contacted the company via their online messaging facility. Mark Thompson replied and answered my questions very promptly. I then purchased the Supa heater and it was dispatched the same day. As I'm located in Ireland it arrived 4 days later, which was great.The heater is very well packaged containing several different plastic bags containing bolts etc, clearly labelled for assembly purpose.It does take time to assemble the unit but the end product is very rewarding!!I used Mark Thompsons YouTube assembly video which is a perfect guide. I paused the video as I assembled the heater & if I wasn't sure of something I just replayed that part of the video. End result was I now have, at long last a great heater for heating the hot tub. I've been looking for a product like this for years.It's very well balanced on two wheels and easy to move around. For me personally the first time I used it I connected the outside hose to the heater. It takes my tub 1hr 30min to fill. Because I used the Supa Heater, once the tub was filled it was already 37°! Before that I had no option but rely on the electric element in the hot tub which was so slow & expensive in comparison. For me personally the pros of using a Supa Heater are, a quick hot tub turnaround & very reduced electricity bills!Since my Supa Heater rolled into town , the electric element in my hot tub feels disconnected,, because it is!!
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We’re passionate about innovation and our water heater is the first of a range of innovative products designed to live up to its name: SUPA.
Formed by engineers, product designers and creatives, with over 100 years of combined experience, SUPA is all about doing better: designing and delivering better product solutions with better overall performance to get a job done better overall.
Purchasing from SUPA means you take as much care about what you buy as we do. We work with some of the best suppliers to develop products that fit the exact purpose and needs of our customers. We’re not “off the shelf” type engineers and designers, and because of this, every component we include is tested, tested, and then tested some more, so we can be sure that you’re getting value in performance and over time.
Our products are designed to work every time, but if something should go wrong, we’ve made sure our products are easy to repair and where needed also be recyclable so that you can keep them ticking for longer. Where practical and possible, we will do all we can with every product we create to fulfil this ambition in helping to protect our future.
And finally, we put safety first. We place great importance on the safety of our products and ensure full compliance with the latest CE and UKCA legislation, even that implemented by the UK government post-Brexit.
The founders have a combined 100 years working with the world’s largest and most respected retailers, driving a knowledge of safety management and design that we believe matches the very best available.See more