If I could rate them with a negative 5 I would.Lots of problems and promises brokenFirst, about half of their vacuums don’t work. They are aware of the problem and have been for months, and yet they refuse to clean the filters in order to have their “free” vacuums work. There is no suction or insufficient suction.Secondly, they often do not even have CLEAN towels to wipe the water spots off your vehicle or clean the windshield.Third, you CANNOT reach a real person, no matter what extension you use…on purpose.Forth, I submitted an email detailing these aggravating defiencies and didn’t get a response FOR WEEKS. When I finally heard something from a random email (not identified in ANY WAY as Super Star) they said, “Sorry it’s taken so long…we’ll get back to you in a little bit.” TERRIBLE, TERRIBLE customer “service,” wouldn’t you say?
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