Hello everyone! I utilized this service to place a wholesale order for scented markers and wanted to share my experience with the company. Product search: the interface is user-friendly. I was able to navigate through categories, search using keywords, and view all analytics conveniently in one place. On the product page, there are options to find original manufacturers or what I understood as regular suppliers if you're looking for similar products. I submitted a request to locate the original manufacturer. The request went through smoothly, and I just had to wait. The following day, I received a detailed response: product cost breakdown, minimum order quantity, and shipping costs (shipping within the US was complimentary). Next came the payment, placing the order, and awaiting delivery. The shipment arrived at my warehouse in the Miami area in 9 days. The packaging, paperwork, and product quality met my expectations and matched the description. I also requested an LOA from the support team; they provided it within 3 days, and the format was suitable for my needs. Additionally, I ordered product samples for my store – a set of kitchen utensils (spatulas, tongs, etc.). This time I requested private label branding under my brand. I’m currently waiting for the samples. Delivery is taking a bit longer now, but that’s understandable since the factory is not based in the US. Overall, I’m pleased with the service. The only thing that puzzled me a bit is that it operates on a subscription model – it appears to be primarily targeted at the B2B segment, so you can’t simply make a one-off purchase without a plan. Regarding reliability, I have no issues: everything was handled efficiently, responses were prompt, and the order was delivered as promised. Pricing is transparent – if shipping is labeled as free, it truly is free, with no hidden fees.
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