support.activision.com

1.1
1.1 Based on 61 reviews

Activision Publishing, Inc. is an American video game publisher based in Santa Monica, California....

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Review removed cause the truth may not be told. When a developer sells an old game that is only ava

Review removed cause the truth may not be told.

When a developer sells an old game that is only available for game + numerous dlc and the price ends up at 70/100€ then you know what they are after … your money…

Myself i have all the dlc of black ops 3 , and they only sell the combined package , im not paying twice for the same dlc , these guys are out of their minds and the money got to their head obviusly, ill never play a game that is handling serious issues trough support by answering with random answers and simply closing my ticket , and pretend like i was reporting a bug in game … are the employees on drugs or something dahm man

1
Date of experience: Feb 05, 2026
Review removed cause the truth may not…

Review removed cause the truth may not be told.When a developer sells an old game that is only available for game + numerous dlc and the price ends up at 70/100€ then you know what they are after … your money… Myself i have all the dlc of black ops 3 , and they only sell the combined package , im not paying twice for the same dlc , these guys are out of their minds and the money got to their head obviusly, ill never play a game that is handling serious issues trough support by answering with random answers and simply closing my ticket , and pretend like i was reporting a bug in game … are the employees on drugs or something dahm man

1
Date of experience: Feb 05, 2026
Can You Even Call it Customer Service

I used tickets to get crate pulls on CODM.It took the tickets but didn't complete the pull.When I contacted customer service (if you can even call it that) I just got the same canned response over and over which essentially translated to 'nu uh!'. Awful experience that has made it so I definitely have lost interest in putting money into the game.3 seperate agents with the same not helpful responses that just kept saying nope they are always there as if I didn't watch the error occur and see the tickets be taken and the pull never finish or reward anything for the 'pulls'.

1
Date of experience: Sep 17, 2025
Mr Anderson
Absolutely shit business model

Absolutely shit business model. The company will only offer support for games to the original purchaser, not anyone who has purchased the game through a reseller like CEX. Their updates actively seek out games which have been bought second hand and force the game to uninstall. When you go through a several hour wait for the game to reinstall you can’t play it again without buying it again online through Activision on PSN.I WILL NEVER BUY AN ACTIVISION GAME EVER AGAIN.

1
Date of experience: Sep 04, 2025
Alfred Nrejaj
THE CUSTOMER CARE IS A ...

I cannot build ANY weapon – not even one – although I have no builds at all. I sent over 30 emails with every detail, and Customer Care still lies to me. They even promised once to escalate my case, but they never did. I have invested a lot of money in this game, yet I am ignored and deceived. This is destroying the game for me – players deserve honesty, respect, and REAL support, not lies and broken promises!

1
Date of experience: Aug 04, 2025
Sjors
Shame on you activision

without any valid reason I no longer receive xp without any reason I have been banned! I have emailed activision why this is and that I want to receive xp again activision says at the moment that they can not do anything about it and that I can not get my money back. I have been playing call of duty since the beginning on multiple consoles and have never used a hack or cheat. For the first time I thought let me try it on the pc and after lvl 55 I was immediately suspended. What a ridiculous reason and asking for an explanation is no use you can wipe your mouth. I can not get my money back and probably not my account either but that is still unclear.. I am very angry with activision and their lousy policy. Let Battlefield 6 come out soon that is at least a game of real quality. No LGBTIQ+ cod for me anymore! I will boycot this stupid activision

1
Date of experience: Aug 04, 2025
i cannot play via battle net because i…

i cannot play via battle net because i need to verify my email, but i dont havwe access to the email, i have had this problem numerous times in the past and activision support would immediatley would help fix now they are telling me they cannot confirm i am the owner of my own account which makes no sense, and i have no others ways of playing now, thanks activision ur support is really good......

1
Date of experience: Jul 07, 2025
Deorwine Foster
Abandon all hope

They do not know what they are doing, they use pre-made prompts, barely speak english and repeat the same thing many times. I lost my account with battle pass due to their mistake and they are not willing to make it up to me. I like COD but i stopped playing it because of their horrible support.

1
Date of experience: Jun 04, 2025
I was making a ticket about unlinking…

I was making a ticket about unlinking an account on my Activision account. I talked to them, and they said I have to wait 12 months before I can unlink it. What is going on there? Then they said, "Your ban appeal is being closed." I'm not here to talk about appealing a non-existent ban. im here to unlink my battle net account from my activision account

1
Date of experience: Jun 04, 2025
Samuel Patterson
Scammer took money and suddenly banned…

Scammer took money and suddenly banned from game for all future

1
Date of experience: May 25, 2025

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