Ordered a salt gypsy. Rode under 5 times and the board is delaming. Will not help me, will not offer a replacement because its older than 90 days. Offered me a vip code to buy another board.. Why would I buy another board when this one is falling apart. A 700 dollar board should not be delaming the way this is. Super disappointed.Edited:As the company has said the board is 3 years old. The boards been ridden a few times. 3 years old or not it should not be delaming right now the way that it is all over the board.Edited again:Why would I purchase another board from you if youre unwilling to even look at this board to determine if its a manufacturers defect. You have sent me damaged boards day 1 in the past. I have 2 salt gypsys, both were sent to be obliterated. yes you did reship me new boards, but now with this board im having all these issues arise. I offered to send pics or even send you the board to evaluate. Again its like a foundation pourer of a house. If you mix too much water or too little water into the concrete the foundation will crumble. I have a feeling there was an issue with your process and now this is happening. Your lack of willingness to even try to help fix this issue is disappointing. Again, 3 years old or not this shouldnt happen. I have 8 year old boards made by locals that have been beaten to death with no issues. I know im not the only one with problems.
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Life is better when you surf has been GSI's company mantra since day one. It incorporates everything that the employees appreciate about their lives and the industry they love to work in. GSI only manufactures and market their surfboards to surfers or people who want to become surfers. Everyone at GSI from the shapers to the founder to the sales reps and customer service staff knows firsthand the difference surfing has made in their own lives. Most of all, we love sharing our passion for surfing with other surfers -- from beginners to pros and everything in between.
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