Bought a Modern Love Child. Took out for first day. First wave fine second wave closed out dismounted the board and board took normal roll in the wave. Knee to Thigh high surf. Pressure from the wave on the side bite fins buckled one of the FCS 2 Fin boxes in and glass and foam compressed and delaminated. Contacted GSI they said it looked like I had ridden it onto the sand and caused the fin to compress the box. Told me to take it back to the shop I purchased it from. Shop won't seek warranty for a new board. Charging me $90 bucks to fix it. Not sure what it will look like, besides the shape the resin colors are really cool. Guess I'll have to wait and see what kind of glass job they do. Fingers crossed they don't destroy the resin job. Ive been surfing a Modern 9'2" long board for 10 years with no issues other than normal pressure dings from use. I love this board and is the reason I purchased the Lovechild. I'm very disappointed in the response or should I say lack of response on a warranty request. Guess its just easier to blame the customer than replacing a board that clearly had a manufacturing defect. Defects happen when you mass produce. Just step up an admit it and make the customer happy. I'm apparently stuck with this thing now hopefully the repair will make the fin box stronger and Ill just deal with what ever the resin lob looks like.
Claim your business profile now and gain access to all features and respond to customer reviews.
Life is better when you surf has been GSI's company mantra since day one. It incorporates everything that the employees appreciate about their lives and the industry they love to work in. GSI only manufactures and market their surfboards to surfers or people who want to become surfers. Everyone at GSI from the shapers to the founder to the sales reps and customer service staff knows firsthand the difference surfing has made in their own lives. Most of all, we love sharing our passion for surfing with other surfers -- from beginners to pros and everything in between.
Thank you for letting us enjoy the ride with you.See more
