Really good support, minor room for improvement
I reached out on a weekend with a somewhat tricky issue, and the response came through in about 20 minutes – which is genuinely impressive. The agent was polite, knowledgeable, and actually read my full message instead of firing off a template.
They resolved the main problem quickly and explained everything clearly without talking down to me. No pushy upsells, no endless back-and-forth – smooth experience from start to finish.
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