I remain in contact with customer support, but responses are stalled by the repair team. This watch was returned under warranty with a promise of an immediate refund. The repair team claimed it was fixed and returned it to me. I received an RA for a refund over 2 weeks ago, yet now they say they’re checking if the watch was used. I need a different model for my upcoming trip, and despite my extensive reviews, I still have no answer or direct contact with the repair team.
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Trusted by professionals, Suunto manufactures world renowned sports watches, dive computers and precision instruments for the toughest conditions.
