I ordered a model that looked great but was faulty, resetting itself randomly. After a lengthy process, I returned it and received a small discount on a future purchase. I mistakenly thought it was a one-off issue, but the replacement also failed to sync reliably. After multiple attempts, it stopped syncing entirely. When I sought help, they offered generic troubleshooting despite my previous efforts. They refused to accept a return since it was "over 30 days"—just one day past the limit. I will not buy again and may pursue legal action due to their refusal to acknowledge my issues.
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Trusted by professionals, Suunto manufactures world renowned sports watches, dive computers and precision instruments for the toughest conditions.