12 Years of Loyalty Ending: The Suunto Race is Broken and Inaccurate.
I have been a dedicated Suunto user since 2014, but after 1 year and 3 months with the Suunto Race, I am ready to give up. This is my 3rd Suunto watch, and while I love the app and the hardware design, the data tracking is a disaster.
The Major Issues:
Critical Sensor Freezing: Several times (including yesterday), the watch stops registering steps, calories, and the blood oximeter entirely. Even after multiple restarts, it fails to track.
Impossible Data: Yesterday, I completed a 10.9 km Nordic Walk. My phone and GPS confirmed the distance, yet the Suunto recorded only 149 calories.
Broken Math: I frequently observe that my "Total Daily Calories" at the end of the day are LOWER than the calories recorded for a specific activity earlier that same day. This is mathematically impossible and makes the watch useless for anyone trying to balance nutrition and movement.
I contacted support last year about these same issues, but they acted as if they didn't understand. For a premium sports watch, failing at basic step counting and calorie addition is unacceptable. If you rely on accurate data for your health and recovery, look elsewhere.
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