REVIEW of SWADESI for TrustPilotThis by far the WORST mail-order company I have ever dealt with. I am only giving them One Star because the TrustPilot system does not allow a Zero Star scoring option. Swadesi is truly AWFUL. Their advertised Delivery Period window is utter nonsense – totally misleading and deceptive; my item was supposed to take 3 to 5 days and it eventually took almost two weeks. They never responded with information voluntarily -- they had to be pushed and pushed and pushed to get any response. The worst aspect is that they advertise a so-called Customer Service contact telephone number on their website and it DOESN’T WORK !! What is even worse is that they KNOW it doesn’t work and yet they deliberately do NOTHING to fix the problem. If you complain, then they don’t respond with any meaningful assistance and, on the contrary, just send you some drivelling nonsense that doesn’t properly address the complaints you may have raised. In my opinion, you would be absolutely mad to order anything from these people and, if you do, then you can’t say that you have not been warned. They also use the crappiest and most useless courier service (EVRi) to deliver their products, which merely compounds the problem, as it is impossible to communicate effectively with EVRi, either ! Overall, a very, very, very poor ‘service’; for sure, I shall NEVER order anything from Swadesi again.
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