I’m giving one star just to leave a review, as I would rather leave none. I've detailed my experience elsewhere, so I'll keep it brief. AVOID ENTERING A SERVICE CONTRACT WITH THIS COMPANY. They fail to deliver, sending a different engineer each time with no communication among them or the office staff. It's been three weeks without heating, and I've lost hope. Long wait times to reach anyone, followed by unfulfilled promises. It's astonishing how this company remains highly rated despite so many terrible reviews.
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