After several issues with this company which were not satisfactorily dealt with I sent their customer services manager a lengthy letter outlining my experiences…not had the decency to reply…I don’t see any reason to continue with them, poor service.Edit ..fortnight later the Customer Services Manager hasn’t bothered to reply …no surprise…every company makes mistakes and as long as it’s recognised and put right then I wouldn’t complain….but it’s been more than one bad experience and even a promise for compensation was reneged upon
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