I submitted two redemption requests but only received one. They claim there was only a single request, despite my screenshots proving otherwise. According to their records, both requests were rejected, yet it’s evident that one is unaccounted for, and they are unwilling to resolve the issue. I'm left without a $100 payout from them. I dedicated days to meeting their verification requirements, but they continuously returned the redemption requests, and I kept resending them for processing. I'm convinced that I'm owed $100, and it's disappointing that they refuse to acknowledge and address the problem.
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SweepLuxe is a social casino offering over 500 Vegas-style games for US players. Users get several rewards upon sign-up: an exclusive welcome offer, a daily login bonus, and unique coin packages. You can join the loyalty program called LUXE Club to earn exclusive prizes.
SweepLuxe hosts regular promotions on the website and social media. We are focused on delivering a premium experience and endless fun for everyone, guaranteeing quality and trust for every player.See more
