I self excluded myself & asked for a refund the other day, minutes after deposit, not losing any $, & realizing only slots go towards playthrough here. Well, some customer service agent said "no guarantees, but we'll try to get you a refund" & I knew I only had two viable options & only one ended with my $ not being lost here. Still, today I chose to reopen my account, & see what I was missing! (100% guaranteed loss of funds) So I played through my balance & had $70 redeemable left but they only accept $100+ redemptions, so I said oh well, no chance I leave here with any $ unless I get over the $100 hump...so I played a game of roulette, $25 on black, I win! my balance was 102! I've been playing .10 & .20 for hours, I'm stoked! wait....redeemable $2.10! wow...so I play it up again, $60+ redeemable, win a $50 of roulette, $0 redeemable...first one is only screenshots but the far better one I was able to record. Each are big casino red flag nonos, some might call it something else. I knew this place was a racket the other day but wow wow wow. I didn't trust this place first 2 minutes the other day, now I'm happy to leave this here & lose whatever I lost here. I don't know how it's possible to buy their packages & cash out without hitting bonuses on every machine, & with almost $80 redeemable becoming $2 redeemable in 1 nanosecond is just amazing. I never even thought had a shot of cashing here, hence my immediate regret in depositing & shamefully asking for a refund almost a week ago lol. I tell y'all one thing, I am not delighted about giving my banking info any other info to these folks. After making all these records I permanently self excluded once again. If anyone on the fence & blessed enough to read this, trust & believe💯, it's my pleasure. If I'm correct there are 3 sweeps casinos I need to avoid in order to avoid this from happening again, & I'll let you do your own DD. Thanks as always TrustPilot!💪This should be live, I cannot fathom how it's possible to use their promotions & not lose all $. Also, look at the other legit reviews, winnings disappearing. This place is a total racket & I'm sure all connected casinos. Ppl should know. JRB
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