sweetgreen.com

2.2
2.2 Based on 20 reviews

Sweetgreen is an American fast casual restaurant chain that serves salads....

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First Impression
Poor communicate/bad online conversation!

Placed an order online and it moved from Westfield In to Westfield NJ. We tried to contact the location 1 min after so they wouldn't make the order and refund us. We got a email from what was the store 3 mins after saying the system is down due to AWS outage and since then we have been email with the NJ location. We have showed them all email and they aren't willing to refund our office for the $150 order we placed. Its not ok to be running a location without a phone to communicate. We have tried to speak to head office about this and still no communication. We also still order with the company so no one out. Except the location with out a phone and no way to let someone understand not to make the bowls. I feel like if someone wants to contact us about this and make it right would be great.

1
Date of experience: Oct 21, 2025

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