SO disappointing! I was given a S'well bottle just under a year ago and already the paint has flaked off significantly and a weird black residue has been left on the mouthpiece from inside the cap - no matter what I clean it with it won't go away. I spoke to customer service and was told "This is normal wear and they cannot offer a replacement'. Well, if I wanted a bottle to last less than a year I would have gotten a $5 plastic bottle. The quality of this product was way too low for the price point.
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