Very disappointed, especially as other reviews had said how great communication was with their orders. When I didn't recieve any confirmation of my order even after PayPal had debited my account for the item I emailed Swell Reptiles asking if they were sending my order as stressed it was urgent to feed a poorly lizard and if the order had not gone through I needed to reorder immediately. After no replies to my messages I informed them I would like a refund as I had needed to reorder from another company and pay for a faster delivery than normal. They responded to this email refusing to offer a refund. Product arrived and I ended up with double the product, double the cost and delivery charges.
There are so many things I would loved to of ordered from this website, It's such a shame my experience has been a bad one and I will not use them again.
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