We were desperate for a plumber in Christmas week: we had a blocked, unusable toilet, otherwise we would never have used this outfit. Also known as PK Plumbing, they promised an arrival time between 12-2, but arrived at 16:30. The ensuing comedy act of waggling various bendy tubes up from our manhole, and vacuuming out our toilet through the window, was baffling at best. We were told that nothing could actually be fixed today, and a further quote for £1350 was sent 2 days later (although was promised the same day). The total cost for the slapstick pipe waggling-vacuuming routine was £192 for less than 30 minutes. We were lucky to escape with just that. No further diagnosis was made beyond that we’d already worked out for ourselves - that our soil vent pipe was blocked. No attempt whatsoever was made to unblock this, and instead the duo told us that they had to rush off to other customers. Several days later and our toilet was still unusable, and we were no further on but £192 poorer. The initial invoice also detailed how much work they had done and asserted (erroneously) that the toilet was now functional. As others have said, AVOID. Manage with a bucket and get someone local who you can trust. It cost us £192 to learn this lesson. The problem was eventually solved by Ryan from Bramley Drains in Leeds (would highly recommend!) who properly diagnosed the problem, and fixed it thoroughly and promptly.
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Swift Plumbers offers a full range of services, including heating, boiler repairs, plumbing, bathroom installations, drain clearing, and electrical work, to cover all your domestic maintenance needs. Our transparent pricing begins when the engineer arrives at your property, ensuring no surprises and backed by our guarantee on all work.
With 24/7 availability and a rapid 1-hour response time, Swift Plumbers stands as one of London’s largest independent service providers. We employ over 200 highly skilled tradesmen—plumbers, heating engineers, drainage specialists, and electricians—completing over 2,000 jobs monthly and prioritizing excellent service and customer satisfaction.
We operate every day of the year, and our reliable customer service team is ready to dispatch a local engineer within an hour for any emergency plumbing, heating, or drainage needs.
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