Requested a plumber to come out to unblock a toilet.They sent out a heating and ventilation engineer, despite knowing the toilet needed fixing, I even explained the specific issue as it is an ongoing problem with the property I am renting.They sent 2 invoices within 5 minutes of each other at different prices.The issue was not fixed... because what is a heating engineer meant to do with a blocked toilet?I was left with flooding and a still blocked toilet after the engineer used what little he had in his van to try to fix the problem.I called another plumber the next day who fixed the issue in under 10 minutes.They are asking for £235 for sending out the wrong contractor and for flooding my bathroom with poo!
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Swift Plumbers offers a full range of services, including heating, boiler repairs, plumbing, bathroom installations, drain clearing, and electrical work, to cover all your domestic maintenance needs. Our transparent pricing begins when the engineer arrives at your property, ensuring no surprises and backed by our guarantee on all work.
With 24/7 availability and a rapid 1-hour response time, Swift Plumbers stands as one of London’s largest independent service providers. We employ over 200 highly skilled tradesmen—plumbers, heating engineers, drainage specialists, and electricians—completing over 2,000 jobs monthly and prioritizing excellent service and customer satisfaction.
We operate every day of the year, and our reliable customer service team is ready to dispatch a local engineer within an hour for any emergency plumbing, heating, or drainage needs.
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