Me and my partner had just moved in our house together and the boiler was not working so we rang the company and sent out someone straight away. The whole company is a total scam. The guy had come out and told us to agree to all the T&C’s before he started any work, and told us it was a switch on the boiler which had corroded and he convinced us that would solve the problem that was happening with the boiler. Then, he told us he would have to come back a different to do it so if we paid him the call out fee and a hours work which was near £400 he would come out and solve the issue. He came back out a few days later replaced the switch and then told us it didn’t work and that there was nothing he could do and for us to ring someone else to fix it and practically ran out of the door to get away with robbing us of £400. The way they took advantage of me and my partner was disgusting. We rang up after the incident hoping to get a refund and just complain about how the man treated us and we got nothing from them, we emailed and rang up many times and heard nothing back from them. Me and partner were so stressed and taken advantage of for being new home owners and it was disgusting how they treated us over the phone.
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Swift Plumbers offers a full range of services, including heating, boiler repairs, plumbing, bathroom installations, drain clearing, and electrical work, to cover all your domestic maintenance needs. Our transparent pricing begins when the engineer arrives at your property, ensuring no surprises and backed by our guarantee on all work.
With 24/7 availability and a rapid 1-hour response time, Swift Plumbers stands as one of London’s largest independent service providers. We employ over 200 highly skilled tradesmen—plumbers, heating engineers, drainage specialists, and electricians—completing over 2,000 jobs monthly and prioritizing excellent service and customer satisfaction.
We operate every day of the year, and our reliable customer service team is ready to dispatch a local engineer within an hour for any emergency plumbing, heating, or drainage needs.
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