Rip off hidden fees, £69 for an emergency call out which is fair enough but £269 per hour including part of an hour is way too much. Then they charge 15% of the bill as an admin fee then materials (£50 for 6 inch of copper pipe, union and solder) then VAT on top. Total bill for 1 hour and 15 mins work £963.23! The plumber who came was very helpful though and did a good job. I suspect he's just a contractor and only gets paid a tiny fraction of the rip off bill to the customer.Do not use this company - they are basically a company who finds plumbers locally to you and forwards on the job charging a massive fee in the process. Ring round local plumbers instead.
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Swift Plumbers offers a full range of services, including heating, boiler repairs, plumbing, bathroom installations, drain clearing, and electrical work, to cover all your domestic maintenance needs. Our transparent pricing begins when the engineer arrives at your property, ensuring no surprises and backed by our guarantee on all work.
With 24/7 availability and a rapid 1-hour response time, Swift Plumbers stands as one of London’s largest independent service providers. We employ over 200 highly skilled tradesmen—plumbers, heating engineers, drainage specialists, and electricians—completing over 2,000 jobs monthly and prioritizing excellent service and customer satisfaction.
We operate every day of the year, and our reliable customer service team is ready to dispatch a local engineer within an hour for any emergency plumbing, heating, or drainage needs.
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