AVOID AT ALL COSTS Appallingly aggressive sales tactics. Having been let down by British Gas homecare who couldn’t come out for 5 days, I found swift plumbers online and asked them to come and fix my boiler. They quoted an £89 call out fee which seemed ok, and that they would be round in 90 mins. The plumber arrived, and then in order for them to do any work I was asked to accept the terms and conditions of an email- when I noticed that in addition to the £89 plus VAT I would also be charged £295 an hour with every part of one hour £295 (so 1 hour 1 minute would be £590).When I called to ask why it was was so Astronomically expensive the call handlers were rude to me. I refused to pay and just paid the call out charge (which I now regret).This is price gauging plain and simple. I can imagine some people fall for this and end up paying £1000 for simple plumbing jobs- avoid avoid avoid.
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Swift Plumbers offers a full range of services, including heating, boiler repairs, plumbing, bathroom installations, drain clearing, and electrical work, to cover all your domestic maintenance needs. Our transparent pricing begins when the engineer arrives at your property, ensuring no surprises and backed by our guarantee on all work.
With 24/7 availability and a rapid 1-hour response time, Swift Plumbers stands as one of London’s largest independent service providers. We employ over 200 highly skilled tradesmen—plumbers, heating engineers, drainage specialists, and electricians—completing over 2,000 jobs monthly and prioritizing excellent service and customer satisfaction.
We operate every day of the year, and our reliable customer service team is ready to dispatch a local engineer within an hour for any emergency plumbing, heating, or drainage needs.
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