Awful experience! Charged a call out (fine) then £199 an hour, plus admin, plus VAT. It doesn't seem they have a set hourly rate, just charging whatever they can get away with The man who repaired our boiler did an awful job, I had to put the boiler casing back on and he didn't sort out the pressure and check all was working properly before he left. As others have said very intimidating to be demanded to pay before the man will leave. He also stank of cigarette smoke which is a smelly that hung around in the kitchen for hours. Once the work had been completed there was no attempt to clean up. Also no warning that he was going to make A LOT of noise when it was very clear there were children in the house. Not expecting a quiet repair, but courtesy to warn us so someone could go upstairs to comfort the girls if they woke up. Was also told the engineer was five minutes away when he actually hadn't left to get to us at all. I did try and cancel him attending at all because I had doubts about using them.Uncourteous, rude, intimidating, belittling, expensive and most importantly have not done a good job.
Claim your business profile now and gain access to all features and respond to customer reviews.
Swift Plumbers offers a full range of services, including heating, boiler repairs, plumbing, bathroom installations, drain clearing, and electrical work, to cover all your domestic maintenance needs. Our transparent pricing begins when the engineer arrives at your property, ensuring no surprises and backed by our guarantee on all work.
With 24/7 availability and a rapid 1-hour response time, Swift Plumbers stands as one of London’s largest independent service providers. We employ over 200 highly skilled tradesmen—plumbers, heating engineers, drainage specialists, and electricians—completing over 2,000 jobs monthly and prioritizing excellent service and customer satisfaction.
We operate every day of the year, and our reliable customer service team is ready to dispatch a local engineer within an hour for any emergency plumbing, heating, or drainage needs.
See more
