Read the negative reviews here very carefully. This is not a reputable company. They are not regulated and their ‘contract’ is not worth the paper it’s written on and designed to try and have you waive all your consumer rights. This company poses as We Fix 24 ltd - the real We Fix is a very reputable and cheaper service with transparent pricing and engineers who carry ID. Don’t be fooled by this impostor company. We had a serious boiler issue and had to get someone out quickly, that meant we didn’t research properly. While awaiting the engineer we found the real trustpilot page, not the 4.6 they claim on their sham website. They tried to tie us to a contract over email of 60 pound call out fee and 240 per hour, plus VAT. I ended up paying the call out fee (72 inlcusive of VAT) via bank transfer to get the engineer to leave. I have a one year old son so escalation wasn’t really an option. I will try and get the money back but as they wouldn’t allow a credit or debit payment, only bank transfer, it’s unlikely. Absurd obviously. Adds to the scam, which I knew when paying but you’ve essentially got someone in your house with a toolkit refusing to leave…
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Swift Plumbers offers a full range of services, including heating, boiler repairs, plumbing, bathroom installations, drain clearing, and electrical work, to cover all your domestic maintenance needs. Our transparent pricing begins when the engineer arrives at your property, ensuring no surprises and backed by our guarantee on all work.
With 24/7 availability and a rapid 1-hour response time, Swift Plumbers stands as one of London’s largest independent service providers. We employ over 200 highly skilled tradesmen—plumbers, heating engineers, drainage specialists, and electricians—completing over 2,000 jobs monthly and prioritizing excellent service and customer satisfaction.
We operate every day of the year, and our reliable customer service team is ready to dispatch a local engineer within an hour for any emergency plumbing, heating, or drainage needs.
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