I found the instructor amazing and she was great with my daughter. However my experience with manager was poor. I ended the contract after 6 months which cost 1,200 for 1 x 30min lesson per week. Both myself and the instructor missed days for personal or pool closures. I calculated I had 1 lesson left however management saod I didnt and when I challenged this, I was made to feel like I was trying to rip them off for a 30 min £45 lesson. His words were i will have to take your word for it. So I said no its fine I will take your work for it. Such a shame ending this way due to attitude of poor management, who weren't even part of my daughters swimming experience.
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