I am autistic and put in my request that I would prefer communication over emails as I do not do well over telephone communications. When they called me a second time in a single day (I explained in the first call that I would prefer email communication and they seemed okay with this) I explained the why of it as it had now happened a second time and as I was doing so the gentleman (Gareth maybe his name was) hung up on me. Such a shame. And honestly really rude. But luckily for me there are plenty of other providers with extremely similar services. If you are neurodiverse I would suggest avoiding this company as they do not accommodate it.
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